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Books by Bruce Kavan |
 Measuring information systems service quality: concerns for a complete canvas.: An article from: MIS Quarterly
Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan - University of Minnesota, MIS Research Center
Digital 24 pages, 1997
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Service quality: a measure of information systems effectiveness.: An article from: MIS Quarterly
Leyland F. Pitt, Richard T. Watson, C. Bruce Kavan - University of Minnesota, MIS Research Center
Digital 22 pages, 1995
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Measuring information systems service quality: lessons from two longitudinal case studies.: An article from: MIS Quarterly
Richard T. Watson, Leyland F. Pitt, C. Bruce Kavan - University of Minnesota, MIS Research Center
Digital 26 pages, 1998
$5.95 List - Compare Prices Now
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